Return Policy

Return Policy

Have questions about returning products? No problem! On this page, we have outlined a simple step-by-step plan for you. Read on to find out how you can easily return your items.

Return Process

  1. Register Your Return: Send us an email at info@jewelsdelight.com to inform us that you wish to return an item.
  2. Pack Your Order: Securely place your products in the box, preferably in the original packaging.
  3. Send It Back: Ship your package to the address we will provide.
  4. Wait for Approval: Once we receive your items, we will check that everything is in order.
  5. Receive Your Refund: If everything is in order, we will refund your purchase amount to your account.

General Conditions

  • Notification of return must be made within 14 days of receiving the product.
  • Customized products cannot be returned.
  • Opened or used products are not eligible for return. Products must be in their original condition and packaging.

Fees and Refunds

  • Return shipping costs are the responsibility of the customer.
  • Refunds will be processed within 5 business days after return approval.

Questions? Do you have more questions or need assistance? Feel free to contact our customer service at info@jewelsdelight.com. We are here to help 7 days a week!