Return Policy
Return Policy
Have questions about returning products? No problem! On this page, we have outlined a simple step-by-step plan for you. Read on to find out how you can easily return your items.
Return Process
- Register Your Return: Send us an email at info@jewelsdelight.com to inform us that you wish to return an item.
- Pack Your Order: Securely place your products in the box, preferably in the original packaging.
- Send It Back: Ship your package to the address we will provide.
- Wait for Approval: Once we receive your items, we will check that everything is in order.
- Receive Your Refund: If everything is in order, we will refund your purchase amount to your account.
General Conditions
- Notification of return must be made within 14 days of receiving the product.
- Customized products cannot be returned.
- Opened or used products are not eligible for return. Products must be in their original condition and packaging.
Fees and Refunds
- Return shipping costs are the responsibility of the customer.
- Refunds will be processed within 5 business days after return approval.
Questions? Do you have more questions or need assistance? Feel free to contact our customer service at info@jewelsdelight.com. We are here to help 7 days a week!